Key Pages
Projects
In accordance with the Information Technology Infrastructure Capital Improvement Program (CIP) endorsed by San Antonio voters, ACCD will be implementing a Voice over Internet Protocol (VoIP) Enterprise Communications system.The VoIP project is an upgrade of the entire Alamo Community College District (ACCD) telephone system to a new state of the Voice over Internet Protocol (VoIP) system. This technological migration offers greater communications capabilities for every user within our disbursed organization. The implementation of this communications tool aligns with the strategic goal of the organization, Goal IV, “Capacity to serve” to utilize technology for success, as well as Goal V, “Organizational Communication”, ensuring effective communications.
Project Charter
ACCD VoIP Graphic Timeline 091608.xls
Network Assessment RFP
Current Infrastructure Doc
Network Assessment Doc
Trade-off Study Doc
VoIP Implementation Stmt of Work
Terra Telecom Proposal
Executive Summary for ACCD Board of Trustees
VoIP Minute Order for 4/14/08 Reg Board Meeting
VoIP User's Training Guide
VoIP Quick Reference Guide
ACCD Call Center Agents Guide